Email Support

Please log in to ajbrokers.com if you would like to request help regarding your transaction or provide feedback about your experience with us. You may also send us an email at office@ajbrokers.com






    Phone Support

    If you have a question or need immediate support your order, please use our live phone support from the warehouse that is storing your stock. It is available Monday to Friday, 8:00 AM to 4:00 PM (MST)

    2 North Nevada Avenue
    Colorado Springs, CO 80903

    • Phone: +1 (719) 286-3523
    • Business hours: Mo – Fri : 8:00 AM to 4:00 PM (MST)

     

    For customer assistance beyond our phone support hours, please send us an email at office@ajbrokers.com. We will have one of our Email Support Representatives reach out to you as soon as possible.

    We are always ready to help you, but due to regulatory rules, AJ Brokers customer support is limited in what they can and cannot assist you with.

    We are here to help—whether it’s a technical question, a problem, or a suggestion. Connect with us by phone or via the email form provided for your convenience.

    For quick answers, browse our FAQ topics.

    Our support team can assist you with:

    • Verifying transaction status
    • Sending amendment forms
    • Explaining general escrow procedures

    Our support team cannot perform on your behalf:

    • Entering tracking information
    • Accepting merchandise
    • Rejecting merchandise
    • Submitting a payment
    • Agreeing to terms
    • Sending a lost password